Umm..computer Problem

Could someone please help me??? My computer is on my LAST nerve.

I want to reformat because I have viruses. Well I put in the Reinstallation Cd(which is Windows XP) but it won't work because I have Windows XP 2. I tried to uninstall it but it says the file can't be specified...WHAT CAN I DO!?!?!?!?
Punkbaby,
I had the same thing happen a month or so ago. I had Adware viruses that invaded my hard drive. I ran Norton Anti-Virus a hundred times, deleted all my cookies and temp files. Nothing worked, I took it to Bestbuy, they have a repair service called "The Geek Squad". But, be sure to do a backup to CD of any Documents and Pictures you want saved before you take it to them.

I bought my computer 'refurbished' so it didn't come with the Restore discs, I called Dell and had them the next day. Eventually everything was restored, cost about $100 to have it all done. Good luck. (or ask Santa for a new computer for Christmas).
I hope this helps... I have a problem of my screen rolling every once in a while. It's something that started last year and is maddening. It all started with some stupid downloads I did with a screen saver. Turns out I also downloaded spyware. That stuff is wicked. Anyway, there is a wonderful company called Lavasoft that offers free spyware removal. It's called Ad-Aware SE. They also provide professional products you can buy that are excellent. They have been reccommended by Readers Digest, different ISP personnel and my brother in law who is a computer specialist. Seriously, that's his job. It's funny, I just signed on and immediately started running it. I usually do it three or four times a day. It's just part of my routine.
Here is the link if you want to look at the site. Good luck.
Kelly
Lavasoft/Ad-Aware
OMG im the queen of poorly pcs lmao its no joke guess what i have absoloutly no idea how to fix your problem i just thought i would post in sympathy just like us addicts pcs need recovery too i guess lmao jaxxxxxxxxxxx